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Stockroom Supervisor - Oxford Street, London

Job ID R17481
New Balance was founded on one simple maxim: we were born to move. For over a century, that idea has inspired us to support athletes of all kinds in their pursuit of excellence, whether that means winning a medal or just leading a more active lifestyle.

But as proud as we are of our history, we’re even more excited about our future. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We seek leaders and pioneers – those kindred spirits who follow only their passions — because tomorrow belongs to the courageous of today.

Join us in upholding a culture of integrity, teamwork, and community. Join New Balance and declare your independence.


Managing Stock:

  • Maintain a full understanding and implementation of Company objectives e.g. Stockroom and Delivery standards
  • Liaise and communicate with the Stock Manager on a daily basis to ensure understanding of any issues that affect the stockroom and shop floor
  • Ensuring stockrooms are well organised and that Company standards are adhered to and maintained at all times e.g. all stock is tagged, cubed and merchandised to Company standards using specialist equipment when necessary
  • Ensuring all deliveries are processed and productivity targets are consistently met by the stockroom team – controlling any backlog
  • Supporting the Stock Manager with movement of stock within the store (and/or warehouse and off-site locations if appropriate)
  • Raising awareness of, and controlling stock loss within their area
  • Support team with store inventory counts

Team Supervision:

  • Effectively communicating and ensuring all associates working in the stock room adhere to all Company policies and procedures
  • Driving productivity within the stockroom
  • Identifying and carrying out training and development needs of associates within the stockroom
  • Assisting with any employee related issues
  • Liaising and communicating with store management team 


  • 1-2 years Retail Stockroom and Delivery experience (Supervisory experience is required)
  • Initiative to coach and mentor to drive productivity and develop teams
  • Self-driven and leads own learning and development
  • Excellent attention to detail
  • Fluent in English
  • Excellent communication skills required
  • Must demonstrate proficiency with PC’s for spreadsheets, word processing, and inventory software
  • Flexible work schedule includes weekends and holidays
  • Available to work occasional night shifts and must be available for inventory counts

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